It's Baaaaacckkkkkkk!!!.....

Just before the end of 2001, the Silicon Valley was still in the throes the "DotCom" Boom. The pace of things was crazy and "Real Time" was just not fast enough. I don't think I need to recount what followed for the next 7+ years.

That having been said, it is once again time to put your running shoes on my friends! The VCs have been quietly funding companies over the past few years that actually showed the potential of generating no only revenue, but (dare I say it?) PROFITS!

Many of those companies have come out of stealth mode recently and everyone is running like mad!

The question is, are you and your company ready to provide all of these folks the products and services they need now and over the next few years? Are you ramped up? Do you have the right customer service philosophy?

I have noticed that folks are not afraid to pay a little more for something if it is accompanied by amazing customer service. Do yo see your clients as a means to an end or as your partners in growth? Your answer to this question will largely determine your success in this new round of prosperity.

Time for a little introspection!

Let me know your thoughts on this subject. I believe that the notion of customer care will be the determining factor going forward. What do you think?

Oh Jelly Bean, Thou Hast Hidden the Furniture!

So....you just upgraded your new 4G device to Android 4.1 (Jelly Bean) and you found that after you set your email accounts back up, you could not get your email data to synch any more......

Well, it seems that you have to go digging for the switch to turn all that on...

One of my fellow bloggers has discovered the hidden switch and below is the link to his blog.

Have fun!

http://wgsnetman.blogspot.com/2012/07/jelly-bean-accounts-and-sync.html

Cheers,
Ramin